Terms and Conditions
These terms and conditions apply to all bookings and stays at De Buytenplaets and ’t Buytenhuys, operated by Sailfox VOF / Vakantiehuis Flevoland.
By paying the initial 50% payment, the tenant confirms acceptance of these Terms and Conditions and any other applicable booking conditions published on the Holiday Home Flevoland website.
Reservation and Payment
Confirming Your Reservation
Your holiday home or holiday villa is reserved once we have received the initial payment of 50% of the rental price.
This payment must be made within 14 days of the invoice date, unless otherwise agreed in writing.
By making this payment, the tenant confirms acceptance of these Terms and Conditions and any other applicable booking conditions of Sailfox VOF / Vakantiehuis Flevoland.
Payment Method and Final Payment
Sailfox VOF / Vakantiehuis Flevoland accepts payment by bank transfer only, to the bank account stated on the invoice.
The remaining balance of the rental price, together with the €300 security deposit, must be paid in full no later than six weeks before arrival.
For bookings made less than six weeks before arrival, the full amount must be paid according to the payment deadline stated on the invoice.
Number of Guests
At the time of booking, the tenant must provide the correct number of people who will be staying at the accommodation during the rental period.
Only guests registered with Sailfox VOF / Vakantiehuis Flevoland may stay at the holiday home or villa and use the holiday park.
Children under the age of 2 do not count towards the maximum occupancy. The tenant is responsible for ensuring that the information provided about the group is complete and correct.
Pets
Pets are not permitted unless prior written permission has been obtained from Sailfox VOF / Vakantiehuis Flevoland.
Cancellation
Cancellation by the Tenant
If a booking is cancelled less than four weeks before the agreed arrival date, 100% of the agreed rental price remains payable.
Reducing the number of nights of an already confirmed reservation is considered a cancellation of the cancelled nights. The same cancellation conditions therefore apply to those nights.
All cancellations and changes to a confirmed reservation must be made by email.
Cancellation Insurance
The financial risk of cancelling a reservation is the responsibility of the tenant. We therefore recommend taking out suitable travel and cancellation insurance. Such insurance may cover cancellation costs in circumstances specified by the insurer.
It is the tenant’s responsibility to arrange appropriate insurance and to check the applicable terms and level of cover.
Security Deposit and Damage
Security Deposit
A security deposit of €300 is payable with the final invoice. The security deposit may be used to cover damage, breakages, missing items, additional cleaning costs or other costs caused by the tenant or by members of the tenant’s group or visitors.
The security deposit is not a limit on the tenant’s liability. If the total cost of damage or other losses exceeds €300, the tenant remains liable for the additional amount.
Return of the Security Deposit
The security deposit will be refunded within 14 days after departure and inspection of the holiday home or villa, less any amounts reasonably deducted for damage, breakages, missing items or other costs for which the tenant is responsible.
Where deductions are made, the tenant will be informed accordingly.
Arrival and Departure
Before Your Arrival
Please make sure that your Sailfox VOF / Vakantiehuis Flevoland contact person has been informed of your expected arrival time.
If you are delayed or your arrival time changes, please keep your contact person informed so that your welcome and access to the accommodation can be arranged properly.
Arrival
The holiday home or villa is available from 3:00 pm on the agreed arrival date, unless an earlier arrival time has been agreed in advance.
Departure
The holiday home or villa must be vacated by 10:00 am on the agreed departure date, unless otherwise agreed in advance.
A late departure may result in additional charges.
How to Leave the Accommodation
Before departure, please:
- leave the holiday home or villa broom-clean;
- return all kitchen equipment, crockery, glasses and cutlery clean and dry to the appropriate cupboards and drawers;
- leave bed linen and other used linen in the agreed place;
- empty and clean the dishwasher, refrigerator and freezer;
- leave the oven and BBQ clean;
- remove all food and personal belongings;
- empty the rubbish bins and dispose of waste in the designated containers at the holiday park; and
- report any breakages, damage or missing items to your contact person before departure.
We appreciate guests reporting damage honestly and promptly. Accidents can happen; early reporting allows us to deal with them properly.
Conduct at the Holiday Park
Peace and Quiet
Loud music and parties are strictly prohibited. The tenant and all members of the group must respect other guests and residents of the holiday park, particularly during the night-time quiet period between 10:00 pm and 8:00 am.
Noise, parties or other serious disturbances that lead to complaints or intervention by the police or other authorities may result in immediate termination of the stay and removal from the accommodation. In such circumstances, there will be no entitlement to a refund of unused nights.
Responsibility for Guests
The tenant is responsible for the conduct of all members of the group and any visitors. The tenant must ensure that everyone associated with the booking complies with these Terms and Conditions, the rules of the holiday park and all applicable laws and local regulations.
Furniture and Inventory
Moving cupboards, beds, televisions, audio equipment or other large items is not permitted. Indoor furniture and inventory may not be taken outside. Crockery, glasses and cutlery may, of course, be used for meals on the terrace or in the garden.
Serious Breaches of the Terms and Conditions
If Sailfox VOF / Vakantiehuis Flevoland is required to terminate the rental agreement because of a serious breach of these Terms and Conditions or other applicable booking conditions, the tenant may be required to leave the accommodation immediately.
In such circumstances, the tenant will not be entitled to a refund of the unused rental period. Any damage or other costs caused by the tenant, members of the group or visitors may be deducted from the security deposit. The tenant remains liable for any amount exceeding the €300 security deposit.
Liability for Damage
Damage Caused by the Tenant or Guests
The tenant is responsible for damage to the holiday home, villa, garden, furniture, equipment or other property caused by the tenant, members of the group or visitors during the rental period.
This includes damage resulting from negligence, misuse or failure to comply with these Terms and Conditions.
The tenant must report damage or breakages as soon as reasonably possible.
Personal Belongings
Sailfox VOF / Vakantiehuis Flevoland is not responsible for loss, theft of or damage to personal belongings brought to the accommodation, except where liability cannot legally be excluded. Guests are responsible for taking reasonable care of their own belongings during their stay.
WiFi and Internet Use
WiFi is available for guests to use during their stay. The internet connection may not be used for illegal activities, including unlawful downloading, uploading, sharing or streaming of copyrighted or otherwise prohibited material.
The tenant is responsible for the internet use of all members of the group and visitors during the rental period.
Any fines, claims or costs arising from unlawful internet use may be passed on to the responsible tenant where legally permitted.
Where required by law, Sailfox VOF / Vakantiehuis Flevoland may provide relevant information to competent authorities or other legally authorised parties.
Website Information
Sailfox VOF / Vakantiehuis Flevoland takes reasonable care to ensure that the information on the Holiday Home Flevoland website is accurate and up to date. However, errors or omissions may occasionally occur. Information, prices, conditions, photographs and descriptions may be updated or changed where necessary.
Changes to published information will not affect an already confirmed booking unless the change is permitted by the booking agreement or required by law.
Statutory Rights
Nothing in these Terms and Conditions is intended to exclude or limit any rights that cannot legally be excluded or limited under applicable law.