Privacy and Cookie Policy
At Vakantiehuis Flevoland, we respect your privacy and handle personal data with care. This Privacy and Cookie Policy explains what personal data Sailfox VOF, trading as Vakantiehuis Flevoland, collects, why we use it, how long we keep it and what rights you have.
It also explains how cookies and similar technologies may be used on this website.
Personal Data We Collect
We collect personal data when you contact us, request information or make a booking.
Depending on your contact with us, this may include:
- name and address details;
- telephone number;
- email address;
- billing details;
- information about your booking and stay; and
- information you provide to us through the contact or booking form.
We only collect personal data that is relevant to our contact with you, your request or your booking.
Why We Use Your Personal Data
We may use your personal data to:
- respond to questions and requests;
- prepare and manage reservations;
- communicate with you before, during and after your stay;
- issue and administer invoices and payments;
- comply with legal and tax obligations;
- protect our website, accommodation and business against misuse; and
- contact previous guests about Holiday Home Flevoland where this is permitted.
We do not sell your personal data to third parties.
Storage and Security of Personal Data
We take appropriate measures to protect personal data against loss, unauthorised access, misuse or disclosure.
Personal data is only accessible to people who need it for the operation of Vakantiehuis Flevoland.
Where required by law, personal data may be provided to a competent authority.
How Long We Keep Personal Data
Personal data required for our financial and tax administration is retained for the period required by law.
Other personal data is not kept longer than necessary for the purpose for which it was collected.
Where permitted, we may retain contact details of previous guests for a limited period in order to communicate about Vakantiehuis Flevoland. You can ask us to stop using your personal data for marketing purposes at any time.
Your Privacy Rights
You may ask us to:
- provide access to the personal data we hold about you;
- correct inaccurate or incomplete personal data;
- delete personal data where we are not legally required to retain it;
- restrict or object to certain uses of your personal data; or
- stop using your personal data for direct marketing.
To make a request, please contact Sailfox VOF / Vakantiehuis Flevoland using the contact details on this website.
We may ask for information needed to verify that the request relates to your personal data.
Complaints
If you have a question or concern about the way we handle your personal data, please contact us first. We will do our best to resolve the matter.
You also have the right to submit a complaint to the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.
Cookies and Similar Technologies
This website may use cookies and similar technologies to make the website function properly, understand how the website is used and, where applicable, enable services provided by third parties.
Cookies are small files that may be stored on your device when you visit a website.
Necessary Cookies
Necessary cookies are used where required for the operation, security or basic functionality of the website.
These cookies cannot always be disabled through the website because the website may not function correctly without them.
Analytics Cookies
Analytics cookies may be used to understand how visitors use the website. This information helps us improve the website and understand which pages are useful to visitors.
Where consent is legally required, analytics cookies will only be placed after you have given permission.
Third-Party Services
Some parts of the website may use services provided by third parties. Depending on the services used, these parties may place cookies or use similar technologies.
The cookie consent tool provides current information about the cookies and services detected on this website.
Where consent is required, these services will not be activated until you have made your choice.
Your Cookie Choices
When you first visit the website, you can make a choice about cookies that require consent.
You can change or withdraw your consent at any time through the cookie settings available on the website.
Withdrawing consent does not affect the lawfulness of processing that took place before consent was withdrawn.
Misuse and Website Security
We may process technical information, including IP addresses and server logs, where necessary to protect the website, investigate misuse or respond to security incidents.
Such monitoring is used only where reasonably necessary for security, prevention of misuse or the protection of our rights.
Links to Other Websites
This website contains links to websites operated by third parties.
When you follow a link to another website, the privacy and cookie policies of that website apply. We recommend reviewing those policies before providing personal data or using external services.
Changes to This Privacy and Cookie Policy
We may update this Privacy and Cookie Policy when our website, services or legal obligations change.
The most recent version will always be published on this website.